Menu
Ph (07) 5545 1468

Best rate guaranteed
bestrate-icon
Book & Save

Search &
Book Online

Best rate guaranteed
Best Rate Icon
Book & Save Payment Method

Terms & Conditions

Our terms and conditions have been set out to ensure all guests enjoy a safe and relaxing time whilst visiting Cedar Creek Lodges. Please read this information carefully as it contains important information about weddings at Cedar Creek Lodges on Tamborine Mountain.

1. DEFINITIONS

For the purpose of these terms and conditions, the following definitions apply:
‘Event Order’ means the form provided to you prior to your event stating all details of your function.
‘Business Day’ means any day from Monday to Friday inclusive, except public holidays.
‘Resort’ means Cedar Creek Lodges, Thunderbird Park and its managers, supervisors and employees.
‘Resort Premises’ means the premises situated at Cedar Creek Lodges, Thunderbird Park.

2. BOOKINGS

2.1 Your chosen venue will be held tentatively for seven (7) days, from the date the Resort accepts your booking.
2.2 Confirmation of your booking is required in writing to the Resort, and a deposit payment made (paragraph three (3) below) within seven (7) days of making your booking. If a signed copy of this “Terms and Conditions” document and a deposit are not received by the Resort within seven (7) days, the venue will be released and your booking may be cancelled. Exceptions and extensions may apply at management’s discretion. 
2.3 Fourteen (14) clear Business Days before your function, final payment to the Resort is required.

3. INFORMATION REQUIRED FOR THE RESORT'S WEDDING SALES EXECUTIVE

Bride (full-name):
Groom (full-name):
Address:
Home phone:
Mobile:
Email:
Wedding day/date:
Ceremony time/location:
Reception time/location:
Expected no. guests:

4. DEPOSITS

4.1 An $1100 non-refundable deposit is required within seven (7) days of booking. The deposit is to be paid with terms and conditions signed and returned before your booking is guaranteed. Tentative bookings without a deposit paid and terms and conditions signed will only be held for a period of seven (7) days. The Resort reserves the right to release any tentative bookings after the seven (7) days.
4.2 Twelve (12) months prior to your wedding date, 25% of your estimated wedding cost is required to be paid
4.3 Six (6) months prior to your wedding date, 50% of your estimated wedding cost is required to be paid
4.4 Three (3) months prior to your wedding date, 75% of your estimated wedding cost is required to be paid
4.5 Fourteen (14) days prior to your wedding date, 100% of your wedding cost is required to be paid

5. PAYMENT

5.1 Full payment of your wedding is required at least fourteen (14) days prior to your wedding date. Services will not be provided without the final payment being received.
5.2 Any additional charges need to be settled on departure.
5.3 Credit card details will be held on file for final settlement purposes. You will be notified regarding any charges processed on your credit card for any breakages, damages or incidentals.

6. WEDDING DETAILS

6.1 You are required to provide the Resort in writing particulars of all venues, beverages, entertainment, technical requirements, room setups, starting and finishing times in connection with your wedding. These details are required at least one (1) month before your wedding.
6.2 Guaranteed numbers – final attendance numbers must be notified to the Resort twenty-one (21) days prior to your wedding. Any reduction in attendance numbers within twenty-one (21) days prior to your wedding will be subject to charge at the full contracted amount.
6.3 You must ensure that nothing is nailed, screwed or adhered in any way to any wall, door or another part of the building unless prior permission is granted by the Resort.
6.5 The Resort is a private resort open to other guests. All guests are required to observe house rules, trespass, noise (music is to be turned down low after 10.00pm) and general behaviour, particularly at night. Anyone in your party creating nuisance may be asked to leave the Resort Premises immediately and will be liable for any damages caused either to other guests or the proprietor.

7. WEDDING CANCELLATION

7.1 All cancellations are required in writing.
7.2 All deposits / payments are non-refundable.
7.3 Notice within twelve (12) months of your wedding date, 25% of the wedding cost will be charged.
7.4 Notice within six (6) months of your wedding date, 50% of the wedding cost will be charged.
7.5 Notice within three (3) months of your wedding date, 75% of the wedding cost will be charged.
7.6 Notice within one (1) month of your wedding date, 100% of the wedding cost will be charged.

8. ACCOMMODATION

8.1 If accommodation for the bride and groom is included in the wedding package, please fill out the attached Wedding Accommodation Form. Once this form is returned, your accommodation will be booked and a confirmation email will be sent to you.
8.2 Guest accommodation is subject to availability and booked on the acceptance of our accommodation terms and conditions (available on the Resort website). All guest accommodation bookings require a 50% non-refundable deposit.
8.3 Check-in is at 2.00pm and check out is at 10.00am. Please ensure you take this into consideration when selecting your ceremony time as we cannot guarantee an early check-in for your guests.

9. CIRCUMSTANCES BEYOND THE CONTROL OF THE RESORT

9.1 If the Resort is unable to provide the facilities or any other arrangements for your wedding or any part thereof, or to otherwise perform the terms of this agreement and the Resort's failure is due to circumstances beyond its decision or control, the Resort is not responsible for any costs, damages or expenses that you may suffer or incur.
9.2 The Resort cannot guarantee the same co-ordinator throughout the planning process. In the result of a co-ordinator ceasing employment a new co-ordinator will be allocated at the Resort's discretion.

10. CONDUCT OF THE WEDDING

10.1 Your wedding must be conducted in an orderly and lawful manner.
10.2 The Resort may terminate your wedding if the Resort reasonably believes that your wedding is not being conducted in an orderly and lawful manner.
10.3 The Resort has no responsibility to you for any costs, damages or expenses that you may incur in relation to the Resort's termination of your wedding.
10.4 The Resort may exclude or remove any persons or possessions from your wedding or from the Resort premises. No food or beverages of any kind, other than those provided by the Resort, will be permitted at the wedding venue without the consent of a representative of the Resort.
10.6 This Resort practices principles of responsible service of alcohol. Intoxicated persons will not be served alcohol and may be removed from the premises.

11. SURCHARGES

11.1 A surcharge of $250 per hour is applicable if a wedding continues longer than five (5) hours.
11.2 A 15% surcharge is applicable to the total food and beverage account for weddings held on Public Holidays.
11.3 A surcharge of $500 per hour is applicable if a wedding continues longer than five (5) hours on Public Holidays.

12. EXTERNAL SUPPLIERS

12. Where goods or services are supplied from an external supplier additional terms and conditions may apply, such as additional deposits, earlier confirmation of final numbers or cancellation fees. You are responsible for any fees that may apply in relation to the supplier’s terms and conditions.
122 The Resort acts as an agent for external suppliers, such as Photography and Videography, Decorators, Cake Supplier and others, therefore the suppliers hold all responsibility for their services.

13 ITEMS NOT COLLECTED

13.1 Any items that have not been collected after the event will be disposed of within seven (7) days.

14. THE RESORT WAIVERS RESPONSIBILITY FOR:

14.1 Theft, damage or loss of any goods brought onto the Resort Premises
14.2 Any introduction of food to the wedding and the effect of thereafter.

15. LOSS AND DAMAGE TO THE RESORT PROPERTY

15.1 You are responsible for all loss and damage to the property of the Resort (including the Resort Premises and any fixtures, furnishings or goods on or off the Resort) caused by or arising from any act or omission by you, your guests or any other persons attending your wedding or present in the Resort rooms.

16. SUBSTITUTION OF WEDDING ROOMS

16.1 The Resort may assign you to another area or room for your wedding in the event that the area or room originally designated for your wedding is unavailable for any reason or the Resort believes the area of the Resort originally designated for your function is deemed inappropriate.
16.2 Options for wet weather reception venue change will be either The Sanctuary or Rainforest Restaurant, depending totally on which is available on the wedding day. The decision to move the reception venue in the event of wet weather is the responsibility of the bride and groom based on advice from the Resort. However, the Resort reserves the right to overrule the bride and groom’s decision if necessary. The decision must be made no later than 9.00am on the day of your wedding. In the event, you choose to hold your wedding on the Island Glade and the weather becomes inclement prior to the commencement or during your reception and you request the Resort to move to another venue, a fee of $1500 including GST will be charged.

17. PRICE VARIATIONS

17.1 Whilst every effort is made to maintain prices as printed or quoted, they may be subject to increase without notice to cover unforeseen price rises. Please note: each package is increased on January one (1) each year.
17.2 If your wedding date is changed to the next year for any reason, the new wedding package prices and venue hire fees will apply.


Please read these terms & conditions carefully. If you do not understand any of the terms & conditions or have any questions, please discuss them with our Wedding Co-ordinator.

In paying the booking deposit, these terms and conditions are binding upon the client.

Please contact us if you're unsure about these terms and conditions or need any further clarification. 

 

Best rate guaranteed
bestrate-icon
Book & Save

Search &
Book Online

Best rate guaranteed
Best Rate Icon
Book & Save Payment Method

News & Media

3 days ago

Cedar Creek Lodges

Wedding photo's at Cedar Creek Lodges turn out spectacular 😍👍 ... See moreSee less

Wedding photos at Cedar Creek Lodges turn out spectacular 😍👍

3 days ago

Cedar Creek Lodges

IF YOU HAVEN’T DONE SO ALREADY!!

Enter our giveaway for a chance to win a nights stay at one of our SPA ROOMS for 2 incl Breakfast 🍳😲

It’s simple👌🏼

✅ Like Our Page
✅ Share this post
✅ Tag whoever you would tag with you and tell us why?

🌟 the WINNER will be announced on Friday 31st May 🌟Who’s ready for a Mid Month May Accommodation and Breakfast package giveaway!! 🙋🏽‍♀️🙋🏽‍♂️

- 1 Night's Accommodation at Cedar Creek Lodges Spa Rooms for 2
- Hot & Cold Buffet Breakfast for 2

The rules are simple 😜

🙂LIKE Our Page!!!
🙂TAG That Person You’d Take!!!
🙂SHARE our post!!!

This giveaway is valued over $269!!
The winners for this competition will be announced on Friday the 31st of May

GOOD LUCK!! 🙊🙉🙈

*This competition is not endorsed or sponsored by Facebook.
... See moreSee less

IF YOU HAVEN’T DONE SO ALREADY!! 

Enter our giveaway for a chance to win a nights stay at one of our SPA ROOMS for 2 incl Breakfast 🍳😲

It’s simple👌🏼

✅ Like Our Page 
✅ Share this post 
✅ Tag whoever you would tag with you and tell us why? 

🌟 the WINNER will be announced on Friday 31st May 🌟

 

Comment on Facebook

I would like to take my 7 year old son who is my everything and helps me with lots of little things around the house which makes it easier for me with severe arthritis in my knees and spine. A special treat to say thank you to him would be awesome

Justin Edwards and I are celebrating our 10yr wedding anniversary this September...but also it’s my birthday in July and this looks like a cozy winter get away 💜

I'd take Charmaine Rheannon Gavin because we really need a get away this would be fantastic for us to win

Drew Murphy Sometimes the kids are crazy, And we take each other for granted too, But this would be the perfect opportunity, To show you how much I love you. 💕

Greg Jacobi To soak up and enjoy some relaxation time after a very busy year!

Would be amazing 💕

Luke Delisser my wonderful hubby, we haven’t had a night away from our boys since our 10 year wedding anniversary which was nearly 7 years ago lol

Tony Pyke. Need a mid week stay away to refresh🙏🏻❤️🙏🏻❤️🙏🏻❤️

Ian Connell We live very busy lives; as do we all. However, we have a daughter with ASD. As a result, I home school her to give her the best chance for an education without stress and anxiety. We love and live for our gorgeous girl. However we have not had any time for ourselves for at least 18 months. I would like to give thank ceader creek lodger for the chance to win this Fantastic competition!

Luke Davern, my one true love, deserves a luxurious weekend away 😍😍

I would probably take my mum Beth Lewis, we could both use the restful break together :)

Nick Lagerberg.... we didn’t get to celebrate our anniversary this year cause you were sick. How nice would it be to have a belated celebration at Cedar Creek Lodges?!

Rick Whitley my husband and I were married there 2 years ago in July. Its could be our anniversary weekend away with NO kids 😂

Done already would be amazing

Heather Russell girls weekend! To celebrate your birthday <3

I would love to return with my husband Dean as we got married there 7 years ago (hope I still get to enter as my hubby does not have a Facebook account, therefore I cannot tag him)

Dan Sharpe

I’d take Jess Corbutt Jordan because she is just an amazing friend who knows when I’m having a bad day and turns up just to make me smile. But most of all she needs a night away from “mum,Mum,Mum” nagging 😂

Why omg really why not is the question? This would be absolutely wonderful to get away from the kids for a night for our wedding anniversary Rachel Goodburn Shayana Hardy Emma Casson Angela Schrodter Mandy Mumford Bonnie Holland Hayley Berry

Matt Sosimenko this would be a lovely get away just for us to have some time together

Will Soderberg - how good does this look 😍

Peter Mills, because l love him with all my heart ♥ forever

Chris Biggs... the perfect partner after years of anything but a good relationship. Our two year anniversary coming up in a couple of weeks 🥰

My mum Janelle Kennedy to thank her for all her love and support

Just sound so relaxing and a break from every day life is realy needed for my husbane and I.

+ View previous comments

Load more
More News

Email Newsletter